A E Sign & Print
Mirrorkote Sticker 60 gsm
Dear AE stamp,
I'm the customer who ordered 2 types of stickers (300 pieces each) earlier. (order number: #AE7965)
We received our stickers today.
Thank you very much for the fast delivery, and the quality of the stickers is highly satisfied.
However, we found out that the color is quite different from the color file we sent you.
The color concept of our product is light pink-based, while the sticker we received has a strong purple tone and also much darker.
I've attached the difference file to this email. :)
The clearness of the print great, but unfortunately as the color does not fit the style of our products, we do not think we can use the sticker.
So we would like to know if there is any solution to this issue.
We think we need a process of color confirmation by seeing the actual printed sticker before printing a large amount.
Is there a minimum amount that we can print before ordering a large amount to see how it looks in real life?
If we can have a color confirmation process with minimum amount, we would like to send another photoshop pdf file with an adjusted lighter color to make sure it can be closer to the color we wanted.
Please let us know how this issue can be solved.
Looking forward to your reply!
We wish we can have a quick response. :)