Return & Refund Policy
Shipping & Returns
If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 30 days from the date of purchase.
All items purchased online through www.aestamp.com.my are returnable under good conditions. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 30 days.
The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will send you cheque within 14 days of receiving the returned item.
Please return your purchase to the following address:
No. 18, Jalan Tago 10,
Taman Perindustrian Tago, Sri Damansara,
52200 Kuala Lumpur, Malaysia.
Tel: (603) 6287 6388 Fax: (603) 6276 9118 Mobile: +6012.242 1388